We can deliver anywhere in Australia.

We offer you a choice of delivery methods by Australia Post parcel post , express parcel post (depending on your location within Australia) or Parcel Point collection and your chosen delivery method will be specified on the Dispatch Confirmation. All deliveries will receive a delivery tracking number which will be specified on the Dispatch Confirmation, you will also receive SMS confirmation of your tracking number if you elect to include a valid Australian mobile number during checkout. The tracking number allows you to track the progress of your order by visiting the delivery partner’s website and following the prompts to input your tracking number.

The date of dispatch listed on the Dispatch Confirmation is the estimated date of dispatch as is reasonably estimated by us.

We will deliver the Products to the delivery address you specify in your order. If you elect for your Products to be delivered via express or standard delivery we will not deliver the Products to your delivery address unless there is someone present to accept and sign for them, during normal business hours (9am to 5pm, Monday to Friday). If there is not someone present at your delivery address to sign for and take delivery of the Products, a parcel collection card will be left at your delivery address and the Products will be delivered to your local Australia Post Office for your collection. If you have not received the Product(s) or a parcel collection card within the estimated delivery time specified in the Dispatch Confirmation you should contact us via our website, by email or by telephoning the Customer Call Centre (

Delivery of the Products does not normally include installation unless we expressly specify otherwise for a Product on our Site.

We will be deemed to have delivered the Product(s) to you when we deliver them to the address you gave us when placing the order or signing up to our Online Store.